Terms and Conditions

Astute Membership Program Terms & Conditions

1) Acceptance: 

a) Purchase of the Astute Membership program constitutes full acceptance of the term and conditions listed herein.

 

2) Transferable and Non-Transferable Credits: 

a) Transferable: All credits may be transferred to a member’s guest(s). The Member need not be present at time of guests’ use of credits. Maximum number of guests allowable for Signature, Platinum and Royal Membership Programs are 1, 3 and 5 respectively.

 

3) Privileges:


a) Astute Membership Program allows members to enjoy a 10% discount on all Astute brand products, unless otherwise stated.
b) Signature, Platinum & Royal Members get to enjoy 10%, 15% and 20% discount, respectively, on all full-priced services on their birthday month.

 

4) Usage of Credits: 


a) Credits may be utilised to purchase all treatments listed on Astute's services menu, *except for products and medicines.
b) Unless otherwise stated, membership credits cannot be used in conjunction with other promotions or offers that is valued at 40% or less of its original stated price.

 

5) Expiry/Renewals:


a) There is no expiry to all membership credits. 

 

6) Refund/Cancellation Policy: 


a) There will be no refunds once credits are utilised. However, if the treatment purchased cannot be completed due to a valid reason, Astute may consider the refund request on a case-by-case basis.  

 

7) Modifications:


a) Astute reserves the right to change these terms and conditions at any time without prior notice.
b)  In the event that any changes are made, members will be updated on the revised terms and conditions

Astute Customer Services Hotline: (+65) 8870 0860